Process

We are available to assist you all year round and will do everything we can to collect your horse from your home, the boarding stable or your horse clinic as quickly as possible and transfer it to our horse crematorium in Küssnacht am Rigi (Canton of Schwyz).

We will discuss your wishes and all the important organisational points and fill out the cremation order together. This will be with your faithful friend every single step of its final journey. You can also bring your horse to us yourself by prior appointment. 

We use a customised trailer to transport your faithful friend. Your horse is gently pulled into the trailer with the help of a cable winch and driven to our premises with dignity by our trained staff.

Your beloved horse is transferred to our premises and cremated with dignity. Until cremation, your precious pet is stored in a refrigerated room.

Of course, we ensure complete documentation in our computer system, so that every pet is guaranteed to find its way back to its owner. We treat every pet as if it were our own.

The loss of a beloved horse fills us with deep sadness. Saying a dignified farewell is a final token of love and a sign of great appreciation. You can have a head collar or favourite treat put in with your horse for its symbolic journey over the Rainbow Bridge. The pet crematorium is a peaceful place where you can find time for your grief and give way to your emotions. 

ROSENGARTEN Pet Crematorium is fitted with new furnace technology enabling cremation of horses and other equines of all sizes and weights with dignity. After cremation, the ashes are placed in our standard cloth bag or in the standard wooden container.

You can also have extras (such as a picture, a favourite treat or a personal letter) cremated if desired. But, with respect for our environment in mind, this option should be used sparingly, and with materials that are as environmentally friendly as possible. Please be sure that you remove any mementos (like your horse’s head collar) that you would like to keep and that you don’t want to have cremated under any circumstances, before we take your pet into our care. If your horse wears iron horseshoes, they can be left on the hooves. We will gladly return the horseshoes to you along with the ashes after the cremation.

Meeting each and every requirement, we handle the process of having your pet’s ashes added to a pet urn or making a memento such as a custom piece of jewellery. A personal memory of your pet friend is something that nobody can ever take away from you. It gives you comfort and strength during the difficult parting phase. Our keepsakes in the form of pet urns, jewellery and other mementos can be found on our website.

After cremation, pet urns, jewellery and other keepsakes are carefully filled with ashes. You can then either collect the ashes from us or, provided the total weight of the ashes including the cloth bag or wooden container and shipping packaging does not exceed 30 kg, we will send them by registered mail. Please note that we cannot ship horse urns. We do our utmost to bring each pet back home in a timely manner.

We have created a place of safety and comfort on our premises. Where pet owners can grieve as they wish, where requests are heard, and the burden is lifted when you don’t know what to do anymore. Our communal grave is a peaceful memorial for our pet owners, who are always welcome to visit.

The feeling of grief is something that unites us all. And that’s why we created a digital memorial portal – www.rosengarten-sterne.de. We invite everyone to grieve together and to find comfort so they can eventually feel joy in remembering their cherished companion. Our team will be happy to assist you at any time.